Concordia University Make a Claim

Submit your claim

Find the appropriate form below, download and print it, and send it in to us. It's that easy!

Life Insurance Disability Income Protection Insurance Health & Dental Insurance Critical Illness Insurance

Term Life

If you wish to make a Life Insurance claim please call 1-800-668-0195 Monday through Friday, from 8 a.m. to 8 p.m. ET.

Mail any supporting documentation to:

Manulife
Individual Insurance
PO Box 670, STN Waterloo
Waterloo, ON
N2J 4B8

Health and Dental

Submit your claim online

Use our easy online process to submit a claim. Please have original receipts and any relevant claim details handy.

Submit a claim now

Has your provider already submitted your claim?

Often, you don't have to submit a claim because many hospitals, pharmacies and dentists can submit your claim directly to us. There's no online form or paperwork for you, and you only pay the amount your plan doesn't cover.

If your provider hasn't already submitted your claim, you can submit your claim online or on paper by mail.

Submit your claim online:

Go to our online claim process
Within 12 months of the date you were charged
After you've paid more than any deductible in your plan
Specify the currency if your claim is for services outside Canada
Hold onto receipts and applicable supporting documentation for 12 months

Submit your claim on paper by mail:

Use the correct form below
Within 12 months of the date you were charged
After you've paid more than any deductible in your plan
Specify the currency if your claim is for services outside Canada
Include receipts and applicable supporting documentation
Make sure you've signed your claim form

Claim forms:

Extended health claim form – for all covered expenses except dental expenses, including prescription drugs, vision care and registered specialists and therapists, and medical equipment and rentals.

Dental benefit claim form – must be completed by your dentist or dental specialist.

Support

Make a claim

Submit your claim

Term Life